Our Policies

Before buying from VitaminDeck Store Read our policies for Return
or exchange

ORDER STATUS AND TRACKING

Track your product order here or follow the link in the email you receive when your order ships. You can also call Customer Care at 0311-8371066

Ordered: This means we’ve received your order, and we’re getting your product or products ready to ship. Shipped or in transit: Your order is on its way.

Delivered: Your order has arrived at its destination.

Out of stock: The product or products you ordered are no longer available. They won’t be back-ordered, but you can place a new order when the item is available again.

STANDARD SHIPPING

Orders are handled by a variety of carriers. We select the carrier offering the best service at that time for that destination. Product shipping times may vary based on a fulfillment center.

Orders placed by the 3 p.m. ET are shipped overnight and normally arrive at customers in 1-2 business day. Orders received after 3 p.m. will be processed the next business day and shipped overnight. Certain items ship directly from vendors and will arrive 2-3 business days after processing.

PRODUCT LOST DETAIL

If your product is Loss in any situation. We will verify with the Shipping Carrier. It will take 3 to 4 days in this process. If your parcel is still not located, we will issue another replacement for your product.

Your personal information is important:
• Name
• Phone number
• Complete Address

PROMO CODES

How do I apply promo code to my order?

Note the code that you want to use. After adding your item(s) to your cart, proceed to the checkout page. On the left side of the page, you will see a box labeled, Have a special promotion or coupon code? Enter your code and click Apply Code.

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